Member Service

Member Service Sue & Maryanne

The Sandy Pines Member Service team is here to help with all your day to day questions and services. Almost all of our services and related information is listed below. For those that are not and any additional questions, give us a call and we'd be happy to help you. We're open year-round Monday - Friday from 8:00 am to 4:00 pm and seasonally on Saturdays Memorial Weekend through Labor Day Weekend. If we experience good weather in the Spring or Fall we may start or end Saturday hours a week or two early, please check our park calendar for details.

Hours

Mon-Fri 8:00 am - 4:00 pm
Sat  8:00 am - 4:00 pm
Sun Closed

(Open Saturdays 8:00 am - 4:00 pm Memorial through Labor Day Weekend)

Mail Room Hours

Mon-Sat 2:00 pm - 4:00 pm
Sun Closed

(Open Saturdays 2:00 pm - 4:00 pm Memorial through Labor Day Weekend)

Contact Information

Telephone: (616) 896-8315
Fax: (616) 896-7409
Same Day Emergency Pumpouts: (616) 896-8315 x111

memberservice@sandypines.com

Services Provided

additional services

  • Golf Cart, Moped, Boat & Blue Tank (Honey Pot) Stickers (Vehicle stickers are only available at the Public Safety  Services Building).
  • Boat dock & boat stake waiting lists.
  • Account payments and billing inquires. Payments can also be made at the Public Safety Services building 24 hours/day.
  • Account updates including: Address, phone number, email, and login credential changes.
  • Postage, copies & faxes with a nominal fee.
  • Facility Rentals: Certain facilities are available for rent from April 16th through October 14th. Contact Member Service for availability & pricing.

Member Service News

Road Closure

July 20, 2019

Tree damage from the recent storm has caused Allegan County to close 28th Street from 136th Ave. to the Sandy Pines Main Gate.  This is in effect until further notice.  Approach  the Main Gate from the North: From the East, take 138th Ave. to 28th Street, then South. From the West, take 137th Ave. to…

Cooling Center

Cooling Centers Open

July 19, 2019

The Recreation Station All Purpose Room & Library will be open from 10 am to 10 pm this weekend (Friday-Sunday) as temperatures are expected to be in the 90’s. Water fountains are available in both locations to help stay hydrated. Due to excessive heat the Ropes Course may also close and pools are sure to…

lawn mower inspection clean up

Site Clean Up Rules

July 18, 2019

While June 10 is the annual clean up deadline, site inspections continue throughout the summer. There have been a lot of recent questions and confusion on the inspection and violation process. Many are under the impression that warnings are given before violations and fees are assessed. Please note this is not the case. Attached are…

PLM Logo

Lake Treatment Alert

June 11, 2019

Lake Monterey is scheduled for spot weed and algae treatments tomorrow, Wednesday 6/12/19. We do not know what areas of the lake will be treated before PLM & Lake Management Corp. completes their onsite assessment. On the scheduled treatment date, PLM works their way around the lake and treats areas needing attention. As they treat,…

dirty sites 002 inspection clean up

June Park Inspector Update

June 7, 2019

By Ralph Smith inspector@sandypines.com Park Inspector I would like to remind everyone that if you have a project that requires a permit, you need to return the permit to my office upon completion of the project, so I can come by and do the final inspection. Please remember that all projects should be completed within…

Board of Directors Nominating Petition

Notice of Board of Directors Petitions

June 1, 2019

As per the Sandy Pines By-Laws, notice is hereby given that there will be three (3) positions available for the Board of Directors at the August 17, 2019, annual election. These are all 3-year terms. Nominating petitions are available beginning June 1 and must be returned to the Administration Office by June 18, 2019, no…

Televsion on a desk

Sandy Pines Park Channels

May 30, 2019

During the recent Charter Spectrum Cable Channel Lineup Reprogramming, our proprietary park channels 9.1, 9.2, 9.3 & 9.4 were dropped from our channel lineup do to oversight during Charter’s onsite survey. We have been working diligently with the Charter team over the past month to get these channels reprogrammed back into our lineup. As of…

Vintage Television

2019 Cable Channel Lineup

April 19, 2019

Spectrum has instituted our new channel lineup; all channels have changed.  Please know, we do not have control over which local or regional affiliates they have contracted for area channels.  Thank you for understanding we cannot change the lineup.  With 156 HD Channels, we hope you find new entertaining options. We are pursuing Spectrum with…

March 15 Renewal Deadline Reminder

March 8, 2019

The Deadline for renewal information changes is Friday, March 15. We are not able to credit accounts for services charged or adjustments made after this date. If you have not reviewed your Annual Renewal Summary and made appropriate changes, we highly recommend doing so asap so you don’t get billed for services you do not…

Email Spam Filters

February 15, 2019

Those with @att and @sbcglobal email addresses (same company) have recently not been receiving all Sandy Pines emails.  We sometimes receive notifications that our emails were rejected by the server.  We can only assume this has something to do with changes to their firewall.  Those with these two email addresses as well as some @yahoo…

Halloween In July
July 20, 2019

Grand City Show Skiers
July 20, 2019

Rainbow of Color Run
Aug 3, 2019

Christmas In August
August 9-11, 2019